Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Value for money
Unfriendly staff
Stains on walls and carpet
8.2/10
Great
Rooms
7.0
Location
8.7
Service
5.0
Dining
5.7
Guest reviews
8.2/10
based on 6 review
7.9
7.9/10based on 5451 review
Antony
United Kingdom,
February
2024
7.0/10
The hotel offers compact but comfortable rooms, with some stains on walls and carpets that need cleaning. The service was not up to par, and the staff seemed unfriendly. However, the location is great, just a short distance from the train station, making it convenient for exploring the city.
Rooms
7.0
The rooms are compact but enough for staying, and they are totally worth the price.
Service
5.0
The service encountered was not very friendly, and there were cleanliness issues like rubbish under the bed.
Location
9.0
The hotel is in a great location, around 10 minutes or less from the train station and close to the center of the city.
Dining
Facilities
Herbert
United Kingdom,
January
2024
6.2/10
The hotel offers compact but comfortable rooms that are worth the price despite some stains on the walls and carpet that seemed like dried-up blood. The service was hit and miss with English proficiency, and the staff seemed somewhat unfriendly. The location is fantastic, close to many famous places and within a short distance from the train station.
Rooms
7.0
The rooms were compact but sufficient for a comfortable stay, and the price was definitely worth it.
Service
5.0
The service was not up to par, with issues like rubbish under the bed and unfriendly staff.
Location
9.0
The location is excellent, being close to many attractions and within a short distance from the train station.
Dining
5.0
Facilities
6.0
The hotel offers basic facilities but lacks some cleanliness and friendliness aspects.
Great location
Unfriendly staff
John
United Kingdom,
January
2024
6.0/10
The hotel offers compact but adequate rooms at a great price. The new property, although with some cleanliness issues. Services are hit and miss with language barriers and unfriendliness being the main concerns. The location is superb, just a short distance from the train station. The dining experience lacks details and variety. Overall, a budget-friendly choice with some drawbacks.
Rooms
6.0
The rooms, although compact, are sufficient for the price. However, some cleanliness issues with stains on walls and carpet, including what seemed like dried up blood.
Service
5.0
The service was inconsistent with language barriers and unfriendly staff encounters.
Location
8.0
The hotel's location is excellent, being just around 10 minutes from the train station.
Dining
5.0
No specific dining details provided, possibly lacking variety.
Facilities
7.0
Hugh
United Kingdom,
January
2024
6.0/10
The hotel's rooms were compact but sufficient for the price, though they had some cleanliness issues like stains on the walls and carpet, some of which resembled dried up blood. The service was not up to par, with unfriendly staff and cleanliness problems like rubbish under the bed. The location was fantastic, just around 10 minutes from the train station and close to Odori Park, offering easy access to popular attractions.
Rooms
6.0
The room was compact but adequate for the price. It had stains on the walls and carpet, some of which appeared like dried up blood.
Service
5.0
The service was not up to par, with unfriendly staff and cleanliness issues like rubbish under the bed.
Location
8.0
The location was great, just around 10 minutes from the train station and close to Odori Park.
Dining
Facilities
Cyril
United Kingdom,
October
2023
7.6/10
The hotel offers a mix of positives and negatives. The rooms are spacious and clean, great for the price, but some areas had visible stains that were concerning. The service was hit and miss with language skills and friendliness. The location is superb, close to many attractions, but there were some issues with cleanliness under the bed. Overall, a decent stay with room for improvement.
Rooms
8.0
The room I had was spacious and clean, perfect for the price I paid.
Service
6.0
The service was inconsistent with language skills and friendliness, some improvements needed.
Location
9.0
The location was excellent, just a short distance from the train station and near many famous places.
Dining
5.0
I didn't try the dining options, so I can't provide feedback on this aspect.
Facilities
7.0
The hotel facilities were sufficient for my needs during the stay.
Great location
Inconsistent service
Peter
United Kingdom,
May
2023
7.2/10
The hotel offers spacious and clean rooms that are worth the price, although some stains were present. The service encountered was not up to par, with issues like rubbish under the bed. The location is great, close to the city center and within walking distance to major points of interest.
Rooms
8.0
The rooms were spacious, clean, and totally worth the price, although some stains were visible on the walls and carpet.
Service
5.0
The service was not very friendly and had some issues like rubbish under the bed, which was disappointing.
Location
9.0
The hotel's location is fantastic, around 10 minutes or less from the train station and close to key attractions like Odori Park.